Frequently Asked Questions

 

HOW TO PH?

  • Fill the PH form properly.

  • Create a 4 digit secret transaction pin where required in the PH form.

  • Click on the Submit Button to submit your application.

 

WARNING ON PH FORM!

  1. Never make an attempt to PH when finance is not available.

  2. Transaction pin and E-mail address should not be disclosed to anyone especially when payment has not been confirmed.

  3. Never make an attempt to put the amount that is not available

  4. All required information given in the PH form must be valid to avoid been unreachable during transaction period.

  5. Never make payment to the receiver (GH), if his/her contact is not reachable.

  6. Never use the same transaction pin twice in any month.

  7. Never use the same e-mail and transaction for multiple account.

  8. Only one transaction pin is allowed for one account throughout the month.

 

HOW TO GH

  • Fill the GH form properly.

  • Insert the reciever's email address and transaction pin in the provided box.

  • Insert your Bank details in the provided bank details box.

  • Insert amount to GH and Click on the Submit Button.

 

WARNING ON GH FORM!

  1. Never make an attempt to GH when the receiver has not confirmed your payment.

  2. Never make an attempt to GH when receiver has not released his/her transaction pin and email address to avoid been disqualified.

  3. Never make an attempt to put the amount you are not expected to collect.

  4. Kindly disclose your transaction pin and email address to the donor after confirming his/her payment.

 

Note:

All this is done for security purpose and to prevent perpetrator and criminals from crippling the system.